Error when Syncing shared folder. (wont connect).
Hi.
I have an error where every time I try to sync to a shared network folder, I am given an error. I can reach the stage of attempting to sync the folder, and entering the password, I then get locked out of my copy of 1Password and the error is then generated. This folder is connected to several other machines running copies of 1password, and works on those.
Here is the error report:
Incident Identifier: 61255EC2-A2C3-4E62-BB43-20BE3D9DDCE7
CrashReporter Key: 38C930AD-49E0-5E68-AB63-97A913A440CC
Hardware Model: MacBookPro10,1
Process: 2BUA8C4S2C.com.a [1653]
Path: /Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword-osx-helper.app/Contents/MacOS/2BUA8C4S2C.com.agilebits.onepassword-osx-helper
Identifier: 2BUA8C4S2C.com.agilebits.onepassword-osx-helper
Version: 410009
Code Type: X86-64
Parent Process: launchd [160]
Date/Time: 2013-12-16 22:12:55 +0000
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 104
Exception Type: SIGABRT
Exception Codes: #0 at 0x7fff97bc7212
Crashed Thread: 2
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** setObjectForKey: object cannot be nil (key: kContainerURL)'
Last Exception Backtrace:
0 CoreFoundation 0x00007fff92c5eaee __exceptionPreprocess + 174
1 libobjc.A.dylib 0x00007fff8fcf63f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff92ced5b7 -[__NSDictionaryM setObject:forKey:] + 135
3 2BUA8C4S2C.com.agilebits.onepass... 0x00000001003f8807 0x100382000 + 485383
4 2BUA8C4S2C.com.agilebits.onepass... 0x00000001003f7955 0x100382000 + 481621
5 2BUA8C4S2C.com.agilebits.onepass... 0x000000010038dd6c 0x100382000 + 48492
6 2BUA8C4S2C.com.agilebits.onepass... 0x000000010047a6a8 0x100382000 + 1017512
7 2BUA8C4S2C.com.agilebits.onepass... 0x000000010038e6e6 0x100382000 + 50918
8 CoreFoundation 0x00007fff92c5209c __invoking___ + 140
9 CoreFoundation 0x00007fff92c51f37 -[NSInvocation invoke] + 263
10 Foundation 0x00007fff9007a531 -[NSXPCConnection _decodeAndInvokeMessageWithData:] + 1263
11 Foundation 0x00007fff9007c5ba __message_handler_block_invoke_0445 + 39
12 libdispatch.dylib 0x00007fff8eee2f01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib 0x00007fff8eedf0b6 _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff8eee047f _dispatch_queue_drain + 235
15 libdispatch.dylib 0x00007fff8eee02f1 _dispatch_queue_invoke + 52
16 libdispatch.dylib 0x00007fff8eee01c3 _dispatch_worker_thread2 + 249
17 libsystem_c.dylib 0x00007fff95476cdb _pthread_wqthread + 404
18 libsystem_c.dylib 0x00007fff95461191 start_wqthread + 13
Thread 0:
0 libsystem_kernel.dylib 0x00007fff97bc5686 mach_msg_trap + 10
1 CoreFoundation 0x00007fff92bfb233 __CFRunLoopServiceMachPort + 195
2 CoreFoundation 0x00007fff92c00916 __CFRunLoopRun + 1078
3 CoreFoundation 0x00007fff92c000e2 CFRunLoopRunSpecific + 290
4 HIToolbox 0x00007fff8bde9eb4 RunCurrentEventLoopInMode + 209
5 HIToolbox 0x00007fff8bde9c52 ReceiveNextEventCommon + 356
6 HIToolbox 0x00007fff8bde9ae3 BlockUntilNextEventMatchingListInMode + 62
7 AppKit 0x00007fff8c53f533 _DPSNextEvent + 685
8 AppKit 0x00007fff8c53edf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 AppKit 0x00007fff8c5361a3 -[NSApplication run] + 517
10 2BUA8C4S2C.com.agilebits.onepass... 0x0000000100387e04 0x100382000 + 24068
11 libdyld.dylib 0x00007fff8e4d27e1 start + 0
Thread 1:
0 libsystem_kernel.dylib 0x00007fff97bc7d16 kevent + 10
1 libdispatch.dylib 0x00007fff8eee19ee _dispatch_mgr_thread + 54
Thread 2 Crashed:
0 libsystem_kernel.dylib 0x00007fff97bc7212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff954b9f61 abort + 143
2 HockeySDK 0x000000010067994a 0x10066b000 + 59722
3 CoreFoundation 0x00007fff92cf30a7 __handleUncaughtException + 71
4 libobjc.A.dylib 0x00007fff8fcf686a _ZL15_objc_terminatev + 82
5 libc++.1.dylib 0x00007fff8d58e8fe _ZSt9terminatev + 20
6 libobjc.A.dylib 0x00007fff8fcf65de objc_terminate + 9
7 libdispatch.dylib 0x00007fff8eedf0ca _dispatch_client_callout + 28
8 libdispatch.dylib 0x00007fff8eee047f _dispatch_queue_drain + 235
9 libdispatch.dylib 0x00007fff8eee02f1 _dispatch_queue_invoke + 52
10 libdispatch.dylib 0x00007fff8eee01c3 _dispatch_worker_thread2 + 249
11 libsystem_c.dylib 0x00007fff95476cdb _pthread_wqthread + 404
12 libsystem_c.dylib 0x00007fff95461191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff97bc76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95476ce3 _pthread_wqthread + 412
2 libsystem_c.dylib 0x00007fff95461191 start_wqthread + 13
Thread 4:
0 libcorecrypto.dylib 0x00007fff9743fbd8 ccsha1_vng_intel_compress_SSE3 + 2264
Thread 5:
0 libsystem_kernel.dylib 0x00007fff97bc76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95476ce3 _pthread_wqthread + 412
2 libsystem_c.dylib 0x00007fff95461191 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff97bc76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95476ce3 _pthread_wqthread + 412
2 libsystem_c.dylib 0x00007fff95461191 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff97bc76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95476ce3 _pthread_wqthread + 412
2 libsystem_c.dylib 0x00007fff95461191 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff97bc76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95476ce3 _pthread_wqthread + 412
2 libsystem_c.dylib 0x00007fff95461191 start_wqthread + 13
Thread 2 crashed with X86-64 Thread State:
rip: 0x00007fff97bc7212 rbp: 0x00000001008e9d60 rsp: 0x00000001008e9d38 rax: 0x0000000000000000
rbx: 0x0000000000000006 rcx: 0x00000001008e9d38 rdx: 0x0000000000000000 rdi: 0x000000000000661b
rsi: 0x0000000000000006 r8: 0x00007fff7ce16278 r9: 0x0000000000000001 r10: 0x0000000030000000
r11: 0x0000000000000206 r12: 0x0000000000010001 r13: 0x0000000000000000 r14: 0x00000001008ea000
r15: 0x00007fd74ae49414 rflags: 0x0000000000000206 cs: 0x0000000000000007 fs: 0x0000000000000000
gs: 0x0000000000000000
Comments
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Hi, @JakePump.
I'm sorry you're getting this 1P4 helper crash when trying to configure Folder Sync with a shared folder (keychain). Are the other systems that it does work with also running version 4.1? And if you don't mind mentioning it here, what is the pathname for that shared folder?
If possible, please trigger the crash again then generate and send a Diagnostics Report from your Mac right afterwards so we can take a look at the 1Password logs; instructions are here:
Sending us your Diagnostics Report to help us help you!
Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!
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