initial set up--can't select Dropbox folder

denno
denno
Community Member
in Mac

I just switched from the Agile Web site version of 1P to the Mac App Store version. When I go through the initial setup steps and try to select my existing library in my Dropbox folder, nothing happens when I click "OK" in the window where I'm supposed to find my Dropbox folder even though I have the folder selected.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @denno,

    I would like to apologize for the delay in responding to you here but we have been a bit overwhelmed since the launch of 1Password 4 for Mac. We're all working hard and putting in extra hours to get back to our usual snappy responses and we really appreciate your patience.

    I'm sorry for the confusion here. There is a bug in current version that suggests you should select the folder, when in fact you should be selecting the actual keychain file within the folder. Are you able to select the 1Password.agilekeychain file itself inside the Dropbox folder?

    I hope this helps, but we're here if you have any further questions!

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