Logins not updating

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bendrucker
bendrucker
Community Member

When I change a login, 1Password prompts me as expected to update the saved credentials with the new info. However, it doesn't actually appear to do it. Neither 1P mini nor the app itself reports the new password, even when quitting and reopening the app. I've had to copy and paste the new passwords from the generator history. How can I fix this?

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  • Megan
    Megan
    1Password Alumni
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    Hi @bendrucker,

    I would like to apologize for the delay in responding to you here but we have been a bit overwhelmed since the launch of 1Password 4 for Mac. We're all working hard and putting in extra hours to get back to our usual snappy responses and we really appreciate your patience.

    Unfortunately, what you are describing is a known bug. Our developers are working hard to get this thing squashed, but for now, your best course of action is to manually update your Logins when you change passwords. I am sorry for the inconvenience, we'll have this feature working as soon as possible!

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