BUG: cannot select when context menu is on left

ToBeFrank

Is this the correct place to report bugs?

Version 4.1.1

When bringing up 1Password from the context menu in a web browser, if the data is displayed to the left, the data context menu disappears when you try to place the mouse over it. Thus, you cannot select any data. Below is an image of what I'm talking about.

Megan

Hi @ToBeFrank,

This is the correct place to report bugs - thanks for including a screenshot! :) Does your follow-up 'deleted' post mean that you've sorted things out?

ToBeFrank

No, it's a bug. Ignore the deleted post.

sjk

Hi, @ToBeFrank.

I've removed your deleted post. :)

I may have seen this before but am currently unable to reproduce it. Which browser are you using where it's happening? And after opening 1P mini from the 1Password context menu could you try delaying about a second between each following mouseover and let me know if it behaves any differently? Thanks!

ToBeFrank

I'm using Safari 7.0.1. I've done some more testing. It appears to be specific to this entry. I'm wondering if it is because the entry is so big (see screenshot above)? I did get it to work once on this entry by delaying each mouseover, but now I can't get it to work even with the delays. The specific steps I'm doing:

1) Right click on web page, select "1Password"
2) Select "Show 4 more categories"
3) Mouseover "Memberships"
4) Mouseover the membership such that the details show up on left
5) Mouseover the details
6) Details disappear

At step 4), when mousing over my other memberships that have only 5 fields, then mousing over to the details, everything works fine.

sjk

Hi, @ToBeFrank.

Please excuse my still being unsure of what's disappearing when you mouse over it. Is it the item details list currently visible on the left in your image example? Do you have the same result using keyboard arrow key navigation instead of mouseover?

So far I've only been able to get the initial 1P mini popup with Password Generator, categories, etc. to disappear, which happens because of being hidden behind item details:

ToBeFrank

Yes, it is the item details list that disappears. It disappears as soon as the mouse enters the bounding box of the item details list. In your screenshot above, moving the mouse to the left from the "Membership" menu to the details list, the details list and the "Membership" menu would disappear and you'd be left at the main 1P Mini menu.

Using the arrow keys brings up more bugs. The arrow keys work fine if all you use is the arrow keys and the enter key. However, once you use the mouse to select "Show 4 more categories" in step 2) above, the arrow keys no longer work.

ToBeFrank

Another data point: when mousing over to the details list, if I mouse over to the right to get outside the membership and then mouseover the item details, it works fine.

You might try adding an item above and below your current single "Membership" item. As you can see in my screenshot, I have 3 memberships.

ToBeFrank

Here is a video showing the bug: youtu.be/vErCRIapAB4

sjk

Thanks for the helpful additional information and video, @ToBeFrank.

I'll let you know the results after I've tried to reproduce this on Mavericks.

sjk

Hi, @ToBeFrank.

I've finally managed to recreate this bug, which is challenging to do consistently even when intentionally trying. Once you're able to "lock in" on a spot where the 1P mini and menus will appear at positions where this happens then it's more obvious. And a workaround is to move the mouse cursor off the right side of the item title and "loop around" to the details instead of moving directly to the left. Even that takes some adeptness to avoid closing the details.

You mentioned:

The arrow keys work fine if all you use is the arrow keys and the enter key. However, once you use the mouse to select "Show 4 more categories" in step 2) above, the arrow keys no longer work.

Yup, mixing mouse and arrow key navigation/selection in 1P mini has bugs.

I'll make sure this is all filed in our bug tracker.