New Passwords not updating on other devices via Dropbox [moved to email]
This problem is long overdue, we've had the issue for a while and hoped version 4 would solve it but we are still stuck!
To keep this simple
I have a Mac and so does my Wife. If I make a new password, she will not get the update on her end. And if she makes a new password I will not see the update on my end.
We share the EXACT same Dropbox folder. I have checked that we are sharing the same key file and we are.
I'm stumped.
Comments
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Hi, @clank72.
I'm sorry you're having trouble with Dropbox syncing 1Password data between you and your wife's Macs.
Which versions of 1P4 and OS X are you running? If 4.1, this might be the issue:
1Password Losing Sync Permissions after System Restart [MAS]
It will be resolved in the 4.1.2 MAS update, currently in Apple's review process:
- Rebooting no longer causes sync to fail when using a custom location in the Dropbox folder.
I hope that helps.
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1P4 4.1.3
OSX 10.9.10 -
Hi, @clank72.
You initially mentioned:
… we've had the issue for a while and hoped version 4 would solve it but we are still stuck!
Presumably that implies you also had Dropbox syncing issues with 1Password 3?
It sounds like there's a deeper underlying issue that a Diagnostics Report could help us isolate and resolve. Please send one from at least one of your Macs and preferably both; instructions are here:
Sending us your Diagnostics Report to help us help you!
Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!
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Yes, you are correct. We had the problem before switching to version 4.
Thanks!I have sent the diagnostics report to support+forum@agilebits.com
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