sync through iCloud does not work

abriancon
abriancon
Community Member
in Mac

I have set up my new mac exactly like the old mac. same iCloud account same password the works. both point to iCloud > one password_data both show synced some seconds ago. the first one has 640 or so items. so i wanted for 15 min on the new mac. still nothing. I created a note on the new one, expected to at least see it on the old mac. it does not show. how to i reconcile these two apparent different syncs?

Comments

  • Megan
    Megan
    1Password Alumni
    edited January 2014

    Hi @abriancon,

    I'm so sorry to hear that you're having trouble getting things synced up with iCloud! Let's try resetting sync, to see if that gives things a bit of a nudge.

    • On your iOS devices, open 1Password 4 for iOS, tap Settings > Sync, and toggle iCloud to OFF.

      • On the Mac, open 1Password 4 for Mac, and click the 1Password menu, then Preferences. Click Sync, and click Change syncing.

      • Check the box to remove the data from iCloud and confirm that you want to disable sync.

      • Reboot the Mac and iOS devices.

      • On the Mac, go back to the Sync preferences, and enable iCloud.

      • Wait about 20 minutes to give iCloud time to run the initial sync to all devices.

      • Go back into the iOS app and re-enable iCloud sync. It should work this time.

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