Cant login to CapitalOne.co.uk

nomdeline
nomdeline
Community Member
in Mac

Completes username ok but seems to enter password incorrectly. Site requests 3 specified characters from password not the whole thing. Any ideas. Thanks

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @nomdeline,

    I'm sorry that Capital One is giving you trouble right now. Unfortunately, 1Password can't automatically fill only a few digits of a password. It might be useful to copy your password into a note within the entry and format it in such a way that it is easier to count digits. Some users add spaces, and some include a count below the password.

    We're looking into ways to make this simpler in the future - I'm sorry that I don't have a better answer for you right now. Please let me know if you have any further questions!

  • nomdeline
    nomdeline
    Community Member

    Hello Megan, thanks for replying. I event checked in since I'm left the question but appreciate the suggestion

  • sjk
    sjk
    1Password Alumni
    edited June 2014

    Thanks for following up here, @nomdeline. We don't have anything new yet but I've noted that you're still interested in a simpler solution for this type of data entry with 1Password. :)

    .

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