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Latest Firefox extension requires 1Password V4 ?

frankmeisner
frankmeisner
Community Member
edited January 2014 in 1Password 4 for Windows

Hi,

I'm currently using 1Password for Windows (1.0.9.340) and I also installed the latest firefox plugin (3.9.20) for Mozilla Firefox 26.0.

Unfortunately the plugin doesn't work. An error message appears, that the firefox plugin requires 1Password version 4.

How to solve this problem? Do I have to wait for version 4 ?

Thanks for your help!

Comments

  • DBrown
    DBrown
    1Password Alumni

    It sounds like you have Firefox's extension-sync feature enabled, so the 1Password 4 extension from your Mac was copied to Firefox on Windows. Unfortunately, the new 1Password 4 extension for Firefox on the Mac doesn't work with 1Password for Windows. We're working on version 4 of 1Password for Windows, but for now you'll need to disable Firefox's extension-sync feature, uninstall the 1Password extension in Firefox on your PC, and re-install the compatible extension from within 1Password for Windows. We apologize for the temporary inconvenience.

  • frankmeisner
    frankmeisner
    Community Member

    Now it works fine! Thanks for the great and immediate support.

    I'm really looking forward to get Version 4 or get the possibility to test the beta.

    Best regards
    Frank

  • DBrown
    DBrown
    1Password Alumni

    I'm glad I could help, Frank!

This discussion has been closed.