1Password App not responding

SuzieQ48
SuzieQ48
Community Member
in Mac

I installed 1Password 4 with the mini extension (Safari) on my iMAC (1Password Version: 4.1.0
Browser Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.74.9 (KHTML, like Gecko) Version/7.0.2 Safari/537.74.9).
I recently upgraded to Mavericks. I had to tinker with my master password for the MAC and now the 1Password App is not responding. The app is working on my iPhone and iPad4. The passwords are stored in Dropbox.

Comments

  • sjk
    sjk
    1Password Alumni

    Hi @SuzieQ48,

    Can you describe more about how 1Password isn't responding for you? Is it not accepting your Master Password for unlocking it or is there some other trouble? Have you restarted your system since this problem started?

    Thanks for the additional details so we can better help you to get 1Password working again!

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