1Password for Mac doesn't work [resolved by starting over]

WHU
WHU
Community Member
edited June 2014 in Mac

Just purchased 1Password for my Mac. But got the following problem: filled in the Master Password twice, wrote it down, but can't log in because my computer blocked. Is it possible to reset the Master Password of do you have another solution? Didn't receive an code either. Please help!

Thanks!

Comments

  • Stephen_C
    Stephen_C
    Community Member

    You can follow this article to start over. I'm not sure what you mean when you say:

    Didn't receive an code either.

    Do you mean you bought from the AgileBits store and didn't receive an email containing a link to the licence? If you bought from the Mac App Store you won't have a specific licence.

    Stephen

  • WHU
    WHU
    Community Member

    That worked! Thanks for your support!

  • Jasper
    Jasper

    I'm glad to hear that it's working now! On behalf of Stephen, you're welcome.

    Please let us know if you have any other questions. :)

This discussion has been closed.