1Password doesn't fill on www.winbank.gr [see suggested workaround in post #13]

frofa · June 2014

Since updating the Safari extension to 4.2.1 and later 4.2.2, filling in credentials on the site https://www.winbank.gr/en/Pages/Home.aspx does no longer work. Manually adding a new login does not solve the problem - it does create a new login, but that one lacks the credentials and naturally does not work to log in. The only thing that works was to get an older version (4.1.0) of the extension back from a recent backup. I had to do this after the 4.2.1 update, and again after the 4.2.2 update.

Megan · June 2014

Hi @frofa,

Thanks so much for bringing this to our attention! I'm sorry to hear that this site is acting up. I'm seeing some strange behaviour here too, so I've passed the URL along to our developers in hopes that they can get the extension behaving a bit better for you here! :)

.

frofa · June 2014

sounds good! Whatever the reason is, it lies in the 4.2 update - the 4.1.0 still works perfectly well with the site.

sjk · June 2014

Thanks for the followup, @frofa. Filling may work using the 4.2.2 extension if the Password field is selected first, e.g. open the https://www.winbank.gr/en/Pages/Home.aspx page, press Tab, then fill.

frofa · June 2014

unfortunately manually selecting the password field first does not really help either. It then fills in the username, but the password remains unfilled. Only after I click the password field after the username was already filled in by 1P, the password also appears (and sometimes not even then).

so, going back to 4.1.0 (for the I-don't-know maybe 20th time...)

sjk · June 2014

Hi @frofa,

Thanks for confirming that selecting the page's Password field again is required for getting it to fill (when it works) after the initial filling of the Username field. Since you don't have this issue with the 4.1.0 extension I hope our developers can quickly find and fix what's preventing it from working properly with 4.2.x. I'm sorry for the inconvenience.

dteare · June 2014

Hello @frofa,

I figured out what was causing the issue with winbank.gr and published a new release. Please try upgrading to the latest version (4.2.3) and see if it works for you as well.

Cheers!

frofa · June 2014

Hi @dteare,
the 4.2.3 update indeed fixed the problem. Thanks for your great work!

sjk · July 2014

That's great news, @frofa.

On Dave's behalf, you're most welcome. Thanks for letting him and the rest of us know. :)

If you have other issue issues or any questions we're here to help!

zwezi · July 2014

4.2.3 update fixed it for me too.....thanks for always being here and all your hard work.

sjk · July 2014

Thank you, @zwezi. We appreciate you letting us know, and the kind words. :)

kkpp · August 2014

Hi there,

I'm having the same issue on this website using Chrome and the latest extension (4.2.4.90).

If you've fixed this problem with Safari, can you please also update the Chrome extension?

Thank you

sjk · August 2014

Hi @kkpp,

I've confirmed there's trouble filling fields on the https://www.winbank.gr/en/Pages/Home.aspx page with version 4.2.4 of the extension using Chrome, Safari, and Firefox. Only the Username field is initially filled:

With auto-submit disabled, clicking on the Password and extraPIN fields will fill them:

With 4.2.3, all fields will initially fill properly using the same browsers.

I've reopened this bug; thank you for reporting it!

ref: OPX-484

kkpp · August 2014

You're welcome. And thanks for the tip! It works fine now if I disable automatic submission, click on the password field and then press enter. It's much quicker than what I was doing before. Thank you.