New User and Lost Setting Up

billmein
billmein
Community Member
in Mac

I downloaded 1Password 4 for Mac from the Appstore and after reading the online user guide began to set it up. I don't get the new user option so I have tried to change the master password. I get a message to close a secondary vault and I can't find out how to do that. I'm really lost.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    On the assumption you have nothing valuable yet saved in 1P4 you can follow this knowledge base article to start over. You should then be able to go back to "The first time you run 1Password" section in the user guide.

    If you still have a problem after that do please post back. It would be helpful then to let us know your OS X version number and whether you're upgrading from 1P3 or starting completely from scratch.

    Stephen

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