Update to 1Password5 evaporated...

Starflyer
Starflyer
Community Member
edited October 2014 in Mac

I receive an offer to update from 1Password4 to 1Password5 which I did. It "smoked" my 1Password4 icon, leaving a "?" icon. I am now no longer able to open the program. I can ONLY HOPE it didn't smoke my 1Password4 programs on my IPHONE and iPad.

HELP HELP HELP

Comments

  • Starflyer
    Starflyer
    Community Member

    I've rebooted to no avail. I ONLY switched to this program because a previous password manager blew up on me. I spent hours putting in my passwords to 1Password and now THIS??? IF I lose my data base here, I'm going to be really TORQUED!!!

  • Ben
    Ben

    Hi @Starflyer‌

    Do you see 1Password in your /Applications folder? Can you launch it from there?

  • Starflyer
    Starflyer
    Community Member

    Sorry, I should have looked in there and yes, everything is fine. I was blown away when the 1Password icon disappeared in my tray, mainly because of the GRIEF I experienced when my previous password program blew up. My only thought was that I would now have to retype ALL my password again.

    Do I also have to update the 1Password programs on my iPad and iPhone?

    And once again, SORRY for crying "wolf"!!!

  • Rad
    Rad
    1Password Alumni
    edited October 2014

    Hi @Starflyer‌,

    On behalf of Ben, Thank you!

    Do I also have to update the 1Password programs on my iPad and iPhone?

    It is recommended that you use the latest version of 1Password on all your devices.

    Please let us know if you need assistance to update on your iOS devices.

    Cheers!

    Rad

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