Not working on specific website

ocean12
ocean12
Community Member
edited November 2014 in Mac

Hi,

1Password is not working on the following site: "thephp factory.com"

Manual input is working correct. So the username and password are write.

Best regards

Comments

  • Stephen_C
    Stephen_C
    Community Member

    The usual solution to problems like that is to re-create and save the login manually. The linked page includes this:

    Saving a new Login manually can be helpful for fixing Logins that are problematic or that were once working but have since stopped. It allows 1Password to refresh everything it “knows” about the page and start from a clean slate.

    That's why the procedure may help in your case.

    Stephen

  • rickfillion
    rickfillion

    Hi @ocean12,

    I recommend @Stephen_C's solution as a starting point here. Please let us know how that works out for you. If it doesn't work we can do some more digging.

    Rick

This discussion has been closed.