1Password5 on Mac/Yosemite - Won't recognize DropBox

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ScottH
ScottH
Community Member

I'm probably missing something here: On 1Password5 initial startup, initial screen asks "I'm new to 1Password" or "I've used...". Selecting "I've used...", pop up gives option for DropBox, but selecting DropBox gives message: App not installed on this Mac. From what I can see there is no app for Dropbox in the App Store.

Here's the problem: I do have a DropBox account, so when I click on 'Download Dropbox App', DropBox launches in my browser (Chrome) - but is not recognized by 1Password. Any ideas?

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  • thightower
    thightower
    Community Member
    edited January 2015
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    @ScottH‌

    You must download and install the Dropbox app from https://www.dropbox.com/install

    The 1Password app requires the Dropbox desktop application to run.

    Dropbox is not in the Mac App Store.

  • ScottH
    ScottH
    Community Member
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    Thank you, that link is what I needed! Every time I had tried to go to Dropbox.com from the browswer, it auto loaded my instance of DropBox on the web.

  • thightower
    thightower
    Community Member
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    No problem. Glad to help. :smile:

  • Megan
    Megan
    1Password Alumni
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    Hi @ScottH,

    I'm so glad to hear that @thightower‌ was able to get things sorted out for you!

    Since this particular issue is resolved, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support+forum@agilebits.com - we're here for you. :)

This discussion has been closed.