Force upgrading and excluding older OS'

lowbar
lowbar
Community Member

I am a bit confused as to why such a high requirement is made (OSX 10.10) for the use of a password manager? I have a Mac Pro 2007 model, running OSX 10.7.5 that rocks, but I am locked out of purchasing your software because I don't have the newest, greatest, OS. I have used 1Password in the past, my wife still uses it, but I moved from iPhone to Android 2 years ago and it wouldn't function properly, so I went with another password manager.

That password manager is getting a little dated and I see that the new Android version of 1Password now allows adding new entries and editing existing entries. So I thought I would just go back, purchase the Mac app for my Mac Pro and then pick up the Android app for my phone. It seems that unless I completely upgrade my machine to a new one, I will be unable to use 1Password?

Is there a solution here? Would you have anything to offer a person running OSX 10.7.5? I am seriously concerned about lack of features and security with 1 Password 3, especially since I would have to pay the same price as the newest version, but not get any of the feature set. Any help you could give would be appreciated.

By the way, I think that 1Password site not having contact info and using a forum is in bad taste. (just my opinion) I am skeptical of purchasing anything from a company who won't give contact info. I am so sad to see all this from a company that I was so fond of.

Thanks for your time.

Comments

  • hawkmoth
    hawkmoth
    Community Member

    If you buy a license for 1Password 5 for Mac directly from the AgileBits web store, you will be able to also use version 3 and version 4 for no additional charge. Your would scroll to the bottom of this page to find the legacy version appropriate to your version of OS X. To me, it appears that you're looking for version 3.

    The email you will receive after your purchase will include instructions for downloading the license file that is needed for versions 4 and 5, as well as an alphanumeric key to register version 3.

    I'm afraid I can't comment on exactly how you would keep everything synchronized, but I'm sure there is a way. I just don't know from my experience what that is in your case.

  • lowbar
    lowbar
    Community Member

    Thanks for responding to my question. Again, I just don't understand why users are forced to use an old, depricated, version of your software because their OS isn't the latest, greatest, version. I was always under the impression that good software developers make their products backwards compatible? If this were a function of the OS I would completely understand the requirement, but this is just a password manager? It is data that is stored encryped?

    At any rate, I do appreciate your time. I am very sad that I will not be able to use your product and that I will have to move my wife to another password manager. I really need a secure solution that is platform agnostic and that will keep everything up to date.

    Best of luck to you.

  • hawkmoth
    hawkmoth
    Community Member

    I can't respond as a developer. I'm just a fellow forum participant. But I will observe that OS upgrades offer opportunities to bring in new features that can't work with older versions. I had several experiences with applications that were broken by OS updates, including my long-past Palm days and Windows too.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @lowbar‌

    Both OS X and iOS move forward at a pretty relentless pace and like many companies, if they introduce features that would improve our product we want to make use of them. For example 1Password 5 (MAS) makes use of the CloudKit framework which limits it to Yosemite and iOS 8 but was seen as a significant improvement over the older iCloud. We also introduced the Safari extension in 1Password 5 for iOS which also required iOS 8, the first iOS to support extensions.

    Keeping a software product compatible with an increasing number of OS X versions can lead to limitations and tough decisions have to be made. We continue to make 1Password 3 available and support it through the forums but I'd be surprised if you don't find yourself increasingly cut off from software updates in general. As an OS X user myself I see this all the time even with my limited selection of software. Even Apple, who haven't actively touched Lion since September 2012 (I believe) need to make these same decisions (although they are in the market to encourage you to newer hardware).

    Good luck in your searches.

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