Upgrade Mac to MAc & Windows 1password

Farmerjoey
Farmerjoey
Community Member
in Mac

Hi all, I cannot find details about upgrading to both platforms. I have read somewhere about this! Also when I check my licence info it states I have purchased a family licence but I cannot find a license number, even when I fine my licence.

Can you assist? Regards Andrew

Comments

  • Megan
    Megan
    1Password Alumni

    Hi Andrew ( @Farmerjoey ),

    I'd be happy to help you here! Could you please send an email in to support+licenses@agilebits.com with your full name and email addresses that you may have used when purchasing 1Password? This will help us track down your licenses and determine what the best path is for you with respect to upgrading.

    When you email in, you should receive an automated response from our BitBot assistant. This response will include a 'Support ID'. Please feel free to post that Support ID here so that we can track your message down in our system and ensure that it gets answered quickly.

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