certain sites no longer working

mreys
mreys
Community Member

Hi,

avis.co.uk has had a major overhaul and ever since I can no longer login via 1password (unless copy-pasting after a search in 1password is considered logging in via 1 password, if you know what I mean)
I have looked at the new fields for username and password, and adjusted those in 1password as a trial, but to no avail.

I've seen this behaviour recently on other sites as well, but this is probably the best example and the one that has irritated me the most!

Mike

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Have you tried re-creating and saving the login manually? That enables 1P to "re-learn" the login page and often works with logins that once worked but now prove troublesome.

    I've assumed you're using 1P4 or 1P5.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @mreys,

    Please let me know if saving a new Login manually has helped get theses sites working! Particularly if the site has had a major overhaul, 1Password might need to re-learn the fields that need to be filled, as Stephen_C has suggested.

This discussion has been closed.