Syncing Problems for MacBook

maxywaxy06
maxywaxy06
Community Member

I have a Macbook with OS X Yosemite. I have been unable to sync my vault from my iPhone 6 with IOS 8.1.3. I have combed through these discussion boards searching for an answer. I have tried everything suggested and still, when I go to sync over wifi, I can not find my computer from the iPhone App. I am also unable to check "run a wifi server from this mac." AgileBits team, can you please help me. I would like to sync my iPhone vault to my computer. Thanks.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @maxywaxy06,

    Certainly if you're unable to click on the checkbox to enable Wi-Fi Sync that would be the cause. Now why you're unable to do so is a much bigger question. The only way I can't alter that checkbox is if my vault is locked. As long as my vault is unlocked then I can modify the setting even if the Mac in question isn't connected to a network at all and the Wi-Fi system is turned off.

    Can I just confirm, have you created a new, empty vault on your Mac and unlocked it prior to trying to enable Wi-Fi Sync? It probably sounds like a dumb question but it's the only state I can think of at the moment where you might see the preferences restricted on a working copy of 1Password.

  • maxywaxy06
    maxywaxy06
    Community Member

    Hi littlebobbytables,

    I am not sure what you mean. I have downloaded 1Password from the website, and have opened it. I click the "I've used 1Password before" box. Do I need to click "Im new to 1Password" and create a brand new Vault?

  • maxywaxy06
    maxywaxy06
    Community Member

    I tried clicking I am New to 1Password, and doing it that way and it seemed to work for me. Thank you so much LittleBobbyTables for the assistance and the timely response!!

  • Drew_AG
    Drew_AG
    1Password Alumni

    On behalf of @littlebobbytables, you're very welcome! I'm glad to hear Wi-Fi sync is working now. If you have more questions or need anything else, just let us know - we're here for you! :)

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