adding 1password to iphone 5

bluer
bluer
Community Member
in Mac

I've downloaded the app but it's not syncing with my laptop. Can someone help?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please tell us:

    1. what version of 1P you are using on your Mac (go to 1P > About 1Password and tell us exactly what it says there);
    2. what version of 1P for iOS you are using (go to the 1P Settings screen and look towards the bottom for the version number);
    3. your OS X and iOS version numbers;
    4. how you are trying to sync your 1P data between your Mac and your iPhone (Dropbox, iCloud or local wifi sync).

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni
    edited February 2015

    Thanks @Stephen_C! :)

    @bluer, if you can let us know the information Stephen asked you for, we should be able to help you solve the sync problem. In case it helps, you can find information about the sync options in 1Password 5 for Mac on this page.

  • danco
    danco
    Volunteer Moderator

    To start with the most basic question, have you set it up to sync? Sorry to ask such an idiotic question, but you would be surprised how often simple things are overlooked.

    Syncing has to be set up, but once that has been done, future syncs are automatic.

  • Megan
    Megan
    1Password Alumni

    Hi @danco,

    That's a great suggestion - it's always best to confirm that the initial set-up has been done.

This discussion has been closed.