Icloud snyc

everythink
everythink
Community Member
in Mac

I wish to sync 1password via icloud. I read in this forum that I need to purchase from the appstore, not from the web. I also read that i can get a refund if i have purchased less than a month ago, then I can re purchase from the app store. I have purchased only a week or so ago and would like to know how I go about getting a refund.

Comments

  • Stephen_C
    Stephen_C
    Community Member
    edited March 2015

    Send an email to support+licenses @ agilebits.com with the following information:

    1. your full name;
    2. your full address when you purchased 1P;
    3. the approximate date you bought 1P;
    4. the email address you used when you purchased 1P;
    5. your request for a refund to enable you to to buy 1P from the Mac App Store;
    6. a link to this thread.

    You will receive an automatic response with a ticket number. Post that number in this thread, which will help AgileBits connect the two and speed the response.

    Edit: and please don't post on exactly the same subject in two threads. It means we waste time answering in both places.

    Stephen

  • rickfillion
    rickfillion

    Hi @everythink,

    I couldn't have said it better than @Stephen_C. Email in and we'll get that taken care of for you.

    Rick

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