1Password5 on a Mac

bkoffend
bkoffend
Community Member
in Mac

I have been using 1Password for a long time and all of a sudden it will not work and I have to force quit. I am using 1Password5 on a Mac OS 10.10.4

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Others have reported problems using 1P5 on the current beta version of OS X Yosemite so I do wonder if it's related to that. You might try this to see if it helps:

    1. Drag the 1P app to the trash (don't use any app cleaner tool, which is likely to try to delete files you need to keep).
    2. Empty the trash and reboot.
    3. Re-download and re-install 1P.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @bkoffend,

    If Stephen_C's suggestion doesn't help at all please do let us know and we'll ask you for a couple of reports to see if we can figure out why it is hanging.

This discussion has been closed.