Copy button not working

customer
customer
Community Member
in Mac

The copy to clipboard button on 1Pass for Mac is not working. When ever I use it and paste, the only thing that appears is a space.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Are you using any clipboard manager app? Please tell us what version of 1P you are using (go to 1Password > About 1Password, click on Copy to Clipboard and post the result here) and also what OS X version and browser you're using.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @customer,

    I'm sorry to hear that you're having trouble! Like Stephen mentions, we'd love to get a bit more information here so we can try and track this down. Your version numbers will help a lot here.

    In addition, could you give us a bit more detail on the steps that you're taking? Are you using the copy button in the main app or the extension? Is this consistent across all sites and items, or are there a few items that seem to be misbehaving?

    The more information you can provide, the more quickly we'll be able to get this straightened out. :)

This discussion has been closed.