App crash on launch, not compatible with OS version
As soon as the app launches, it crashes with the below crash report. Running 10.10.3 and iPassword5. I redownloaded the app from the website and still got the same error.
Here's the start of the crash report
Process: 1Password 5 [490]
Path: /Applications/1Password 5.app/Contents/MacOS/1Password 5
Identifier: com.agilebits.onepassword4
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password 5 [490]
User ID: 501
Date/Time: 2015-06-26 07:56:06.918 -0400
OS Version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: 0AE33CA2-7AC1-8535-565E-0AB87B18826C
Time Awake Since Boot: 120 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @loader_path/Frameworks/CrashReporter.framework/Versions/A/CrashReporter
Referenced from: /Applications/1Password 5.app/Contents/Frameworks/HockeySDK.framework/Versions/A/HockeySDK
Reason: image not found
1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: 10.10.3
Sync Type: Not Provided
Comments
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and the end of the file: If the binary file info in the middle is needed, I'll come up with a way to post it, was too large to fit.
Model: MacBookPro11,3, BootROM MBP112.0138.B14, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.10 -
Please try this:
- Drag the 1P app to the trash (don't use any app cleaner tool, which is likely to try to delete files you need to keep).
- Empty the trash and reboot.
- Re-download and re-install 1P.
Stephen
0