My master password is only working on one computer
Hi there. I recently tried to share my personal vault on my work computer. Everything went really smoothly up until the point where I had to enter my master password for my personal vault. It kept on being rejected. The same password works perfectly fine on my personal computer (where I originally downloaded 1pass). Any ideas whats going on?
Best,
Diana
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
-
Please provide more information so we can assist you. Please tell us:
- What version of 1P for Mac you are using
- How you tried to share you 1P data (i.e., what sync method you used: Dropbox, iCloud, wifi or folder sync)
- What OS X versions you have on both machines
Stephen
0 -
Hi @didisuperfly,
I'm sorry you're having trouble sharing your vault! The information Stephen asked for should be helpful for us, so we can help you to troubleshoot the issue. In particular, please let us know the exact steps you took to set up the sync for 1Password on your personal Mac, the steps you took to share that vault (I'm assuming via Dropbox folder sharing?), and the steps you took to try to add that vault on your work Mac.
Thanks in advance!
0