Invalid License message on new Windows 10 installation

tn_ken

I've just created a new VM using Parallels and Windows 10. 1Password tells me that my Windows password is invalid but I've checked via your website and it shows it as valid.

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1Password Version: 4.6.0.586
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Dropbox
Referrer: kb-search:invalid license

tn_ken

Sorry - my message is confusing - the invalid message is the 1Password Windows License (not the password).... sorry.

MikeT

Hi @tn_ken,

I've created you a new license key, you should see it now in your inbox. The license key should start with OPW4-.

Does that key work now for your Windows VM?

tn_ken

Terrific - works great. Thanks for your help.

MikeT

That's great to hear and you're welcome!