Have uninstalled old 1password and tried to install 1password5, doesn't work

ABcd

Hello,

I have uninstalled my old 1password to installe 1password5. I get the following error:

1Password failed to connect to 1Password mini. Please restart 1Password. If this does not help, please contact AgileBits support.

I have followed all the steps here: https://support.1password.com/error-connect-to-mini/

Nothing works... Anyone would know what to do from here... I would like to make it work and buy it..

Thank you very much for your help !

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Stephen_C

If you're using OS X El Capitan you might try the suggestion in this AgileBits' post. Otherwise please tell us:

• Exactly what version of 1P for Mac you are using
• Your OS X version number

Stephen

Jacob

Hey @ABcd! As Stephen mentioned, a bit more info would be very helpful. If you could provide us with the version of 1Password and OS X that you have, as well as the version of 1Password you uninstalled, it'll give us a better idea of what may be going on.