I cannot change a saved password

don_queen
don_queen
Community Member
in Mac

I used your file on (Change a saved password) but when I get to the part where it says to click on fill, it doesn't show up.

1Password Version: Not Provided
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Sync Type: Not Provided
Referrer: kb:change-website-password

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @don_queen,

    I'm sorry you're having some difficulty changing a Login password!

    It sounds like you've been trying to follow the steps here: How to change a password for a site saved in 1Password

    Now, just to make sure I understand what you mean here:

    ...when I get to the part where it says to click on fill, it doesn't show up.

    Do you mean that you don't have a 'Fill' button in the password generator in 1Password mini? If not, do you at least see a 'Copy' button there? If you're using the password generator while in another app on your Mac (like the Finder, or any other non-browser app), you will only see a 'Copy' button, so if you're trying to change a password on a website, please make sure that browser is currently the front/active app on your Mac. (In other words, if you're using Safari, you should see the 'Safari' menu at the top of the screen, in the menubar right next to the  menu.)

    If that doesn't help, we'll need to know a few more details about your setup:

    Thanks! :)

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