1 Password is no longer inputting the login information for me into the websites. What to do?

mrryser
mrryser
Community Member
in Mac

Since the latest updates, none of the login stuff like user name and password are being input automatically since the last update. What am I doing wrong?

1Password Version: 6.0.1 (601004)
Extension Version: Not Provided
OS Version: 10.11.3
Sync Type: Dropbox
Referrer: kb:diagnostics

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @mrryser it's quite difficult to know what the problem might be if we don't know:

    • What browser you are using (and the version number of the browser)
    • The 1Password Browser Extension version (the link will tell you how to find that information)
    • How you are trying to fill an item in your browser. (For example, are you clicking on open and fill in 1Password, or are you going first to the relevant page in your browser and then using the ⌘\ shortcut?)

    However, on a hunch you might be using Safari have you looked at this sticky at the top of the forum and (if it's relevant) does it help?

    Stephen

  • Jacob
    Jacob

    Hey @mrryser! I just wanted to check in with you here. Did the thread Stephen linked to help out with things? If not, just post back with the info he mentioned so we have a better idea of what's going on. :) Thanks so much!

This discussion has been closed.