My laptop was stolen, and I didn't have my information synced with dropbox. Can I recover my info?

aderic0
aderic0
Community Member

Is it possible to recover my passwords etc., when my physical device has been stolen? I unfortunately did not have it synced in dropbox.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:stolen

Comments

  • Hi @aderic0,

    I'm really sorry to hear that your laptop was stolen. That really sucks. 1Password has two features that may be of use to us. The first is that it automatically creates backups of its data locally to your disk. If you were using any backup utilities like SuperDuper, CarbonCopyCloner, or TimeMachine, then we should be able to help you get started again using one of those backups. The second is the way that we do sync. Were you using sync at all in 1Password? Maybe via 1Password Families, Teams, iCloud or Dropbox? If so, then there should be a full backup ready for you to use on that sync service, and we can get you started again using that.

    It's likely of little consolation, but I think it's worth stating that as long as 1Password is locked, the thief won't have access to your data, even if they have access to your Mac.

    I look forward to hearing from you.

    Rudy Richter
    1Password for Mac Developer

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