some of my site will not add username and password when it should
when typing in a site and logging in some sites don't add my saved username and password have to do it manually.
No sites will open automatically when username and password has been entered.
1Password Version: 6.1
Extension Version: 4.5.5
OS Version: 10.10.5
Sync Type: iCloud
Referrer: ug:mac/new-computer, ug:mac/new-computer-teams-families, ug:mac/new-computer-icloud, ug:mac/new-computer-dropbox, kb:diagnostics
Comments
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@miltonBA you may find some of this knowledge base article helpful:
If 1Password isn’t working in your browser
The usual solution for problems like this with the odd individual website that isn't working is to re-create and save the login manually. That allows 1Password to re-learn the structure of the login page.
If, however, you're having problems with all of your logins please tell us how you are trying to fill an item in your browser. (For example, are you clicking on open and fill in 1Password, or are you going first to the relevant page in your browser and then using the ⌘\ shortcut?)
Stephen
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Hi @miltonBA,
Did Stephen's suggestions help? I wanted to mention that we just released an update for version 6.2 of 1Password, so you should install that to see if it makes any difference. If you're still having trouble using 1Password in your browser after installing the update and trying the suggestions from Stephen's response, please let us know and we'll continue from there. Thanks! :)
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