Can't sync from icloud to my iPhone 6
I had the old 1password app on my iPhone6 and they were not compatible as it would always close out of the app. I did talk with support to try and update with the new app and I never was successful syncing my data.
So my daughter accidentally deleted my 1password older version app off of my phone the other day. I do have a back up on the cloud but it will not sync with the new app. I AM LOST without my password info.
Do you have any suggestions on what I should do? It finds the back up on the cloud but no info comes over to the new app.
Thank you!
1Password Version: 6.3.1
Extension Version: Not Provided
OS Version: 9.3.1
Sync Type: icloud
Referrer: forum-search:Can't sync from icloud to new 1password app for iPhone6
Comments
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Hi @Niso13,
Thanks for taking the time to write in.
1Password 3 for iOS didn't have the capability of syncing with iCloud. If you'd made a backup you can restore that backup into 1Password 6 for iOS:
How do I upgrade from 1Password 3 on iOS?
I hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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Thank you Ben. I do have a back up an old one but that's better than nothing.
How do I get the info from my back up on the computer to my new 1 password 6?0 -
The guide I linked above has instructions for that. :) In case you missed it the link is:
https://support.1password.com/upgrade-ios/#alternative-method-for-1password-3-6-5-or-later
Please let us know how it turns out.
Ben
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