how to delete the license from a mac

henekeller
henekeller
Community Member
in Mac

We have problem with an Apple ID of a customer and want to restart with 1Password without any links to the previously used Apple ID

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:switch-from-mac-app-store

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @henekeller,

    I'm sorry to hear that you're having some issues. If you want to be able to keep using 1Password but have it as something separate from the Apple ID you can read how to switch to the AgileBits Store version here: https://support.1password.com/switch-from-mac-app-store/. Once you've done this, 1Password won't be attached to the Apple ID anymore.

    I hope this helps you, let us know if you have any other question or if there's anything else we can help you with! :chuffed:

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