Mac...User name or password not filling in

rich2putt
rich2putt
Community Member
in Mac

The app is not filling user name or password on my stored Bank of America login account. I am using Safari.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rich2putt
    rich2putt
    Community Member

    The app is not filling user name or password on my stored Bank of America login account. I am using Safari.

  • rich2putt
    rich2putt
    Community Member

    The app is not filling user name or password on my stored Bank of America account. I have the latest app update and using Safari. I need to type in the password each time.
    Thank You

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided

  • khad
    khad
    1Password Alumni

    Hi @rich2putt,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble. I have a Bank of America account myself, and 1Password is filling it correctly. So I'm confident we can get it working as well for you as it does for me.

    Follow the steps here to save a new Login manually in your browser:

    How to save a Login manually in your browser

    If you're still having trouble, please let me know the exact version of 1Password you have installed. Please also let me know what version of the 1Password extension you have installed.

    Cheers!

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