Multiple requests to sign in to 1PW on MacBook Pro; sign-in process does not complete.

judyrowan
judyrowan
Community Member
in Mac

All of a sudden, my Mac has begun asking me to sign in to "1Password Password Manager and Secure Wallet" - repeatedly! When I sign in with my AppleID, I get a "signing in" message and an endlessly spinning circle.

1Password Version: 6.2.1
Extension Version: 4.5.6
OS Version: 10.11.4
Sync Type: iCloud
Referrer: forum-search:Multiple requests to sign in to 1PW on MacBook Pro; sign-in process does not complete.

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @judyrowan,

    I moved your post to the Mac category, I hope you don't mind. I’m sorry for the inconveniences that this problem is causing to you, and thank you for your patience in dealing with it! The main thing to know is that all your data is as secure as always. You can read the detailed explanation of what's going on and why it's happening on this post. The first thing that you should do is update to the latest version of 1Password (6.3), we've introduced a better way to handle the problem in it.

    Please let us know if there's anything else that we can help you with :chuffed:

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