why can't i see 'create new folder' in the file menu. I have 1password for Mac and a Family sub
Under the File menu there is only New Item (with a submenu) or New Login options. There is no Create New Folder or Smart Folder options as it says in the User Guide.
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Referrer: forum-search:why can't i see 'create new folder' in the file menu. I have 1password for Mac and a Family sub
Comments
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@simonwray I tested this myself and found that there are two scenarios which prevent me from creating a new folder:
- I'm in a vault connected to one of my 1Password accounts, whether it's for 1Password Families or 1Password Teams.
- I'm in the All Vaults view. When I change to my Primary vault, I'm able to create a new folder or smart folder.
Do either of those apply to you when you're trying to create a new folder?
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Thanks. That's answered the question
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On behalf of nmott, you're very welcome! :)
If you have more questions about that or need anything else, just let us know - we're always happy to help. Cheers! :)
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