1Password crashes on iOS during WLAN sync

[Deleted User]
[Deleted User]
Community Member
edited October 2016 in iOS
The user and all related content has been deleted.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Hermann.B: Thanks for reaching out. I'm sorry for the trouble! It sounds like the app may simply be damaged, since it didn't happen previously and we haven't made changes to WLAN Server recently. Is it crashing only on the Mac? If so, try installing a fresh copy of 1Password there, and if you're still having trouble, generate a diagnostic report and send it to support+forums@agilebits.com so we can look at the logs to determine exactly what is happening:

    Sending Diagnostics Reports

    Just be sure to include a link to this forum thread and your username in the email so we can 'connect the dots'.

    Also, knowing your timezone and the date/time of the incident will help us find it in the logs. We will get to the bottom of this! :)

  • [Deleted User]
    [Deleted User]
    Community Member
    The user and all related content has been deleted.
  • AGAlumB
    AGAlumB
    1Password Alumni

    Ah, you're right. I'm sorry I misunderstood! Thanks for the update. I'm glad to hear that all is well though after reinstalling. It sounds like you should be all set, but don't hesitate to reach out if you run into any other issues. Cheers! :)

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