How do I set up PIN number access

cyrusbaria
cyrusbaria
Community Member
in iOS

I used to have a PIN number to access my 1Password on the iPad. Now when I put the PIN number in, it says it's not correct and requests me to enter master password. I can't see it under Settings, Security. Can't I have fingerprint access and PIN number access?

1Password Version: 6.4.5
Extension Version: Not Provided
OS Version: 10.1.1
Sync Type: Dropbox
Referrer: forum-search:PIN number

Comments

  • Ben
    Ben

    Hi @cyrusbaria,

    Thanks for taking the time to write in, and my apologies for any confusion.

    Can't I have fingerprint access and PIN number access?

    No. On Touch ID enabled devices you can use Touch ID to unlock 1Password, but you cannot use a PIN. A PIN can only be used on devices that do not have Touch ID enabled.

    Use Touch ID to unlock 1Password on your iPhone or iPad

    I hope that helps. Should you have any other questions or concerns, please feel free to ask. Thanks!

    Ben

  • cyrusbaria
    cyrusbaria
    Community Member

    Many thanks for explaining it. It's not very clear otherwise.

  • Ben
    Ben

    You're most welcome. Thanks for the feedback. If there is anything else we can do, please don't hesitate to contact us.

    Ben

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