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I cannot see my list of passwords etc after entering my password (accepted)

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emdey
emdey
Community Member

It offers. Me main vault but I cannot enter


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Can't get to list of items

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  • emdey
    emdey
    Community Member
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    In other words my password for ipassword is ok but then cannot enter z vault to see my list of password et


    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: forum-search:I can get into ipassword but cannot get into a vault to see my passwords etc. Help please

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @emdey: Thanks for reaching out. I’m sorry for the trouble! Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. For instance, are you able to access your 1Password data on another device? It may be that you need to sync it over to this one first. Let me know. Thanks in advance! :)

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    I've merged your other post into this thread as well, so we're not trying to have the same conversation in multiple places. Let me know what you find!

This discussion has been closed.