Master Password is incorrect

Today I can't login in 1PW6 on Windows and Web version. My MP is incorrect. What's happened?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Spn13
    Spn13
    Community Member

    the problem was solved

  • Greg
    Greg
    1Password Alumni

    @spn13: Thank you for keeping us posted! :+1:

    Did you find out what happened, by the way? Or was it just a temporary glitch? Thanks!

    Cheers,
    Greg

  • Spn13
    Spn13
    Community Member

    I don't know :) I changed master password on my iPhone, after I can login on site and windows app.

  • You changed the Master Password for your 1Password account on your iPhone?

    If so, you 1Password 6 for Windows should show you a message that you have to re-authenticate yourself in the app once you unlocked it with the old Master Password. Click that message and reenter your sign in credentials.
    Once you've successfully done that, you can change the local Master Password that you use to unlock 1Password 6.

    Please let us know if everything works out.

    Cheers,

    Alex

This discussion has been closed.