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tjtennispro
Community Member
in Memberships
Apple gave me a new iPhone and now my 1Password account is frozen? It’s a license not a subscription.
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@tjtennispro: Thanks for reaching out. I’m sorry for the confusion! If you signed up for a 1Password.com membership but did not subscribe, the account will be frozen after the trial period ends. Instead, if you've purchased the standalone 1Password app, you can use it without an account and sync your data from another device or create a new vault. I hope this helps. Be sure to let me know if you have any other questions! :)
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