I switched to the subscription service for 1Password and cannot get iPhone and Mac to synch

bobbyxtc
bobbyxtc
Community Member

I have downloaded the app to my iPhone and have downloaded the program to my Mac. I have tried for 3 days to make this work. I deleted the old app on my iPhone and download the app again. When I make changes on my mac they do not synch to my iPhone. Both vaults are the same.


1Password Version: 7.2.1
Extension Version: 7.2.1
OS Version: Mojave 10.4
Sync Type: 1Password ?
Referrer: forum-search:Synching between iPhone and Mac

Comments

  • Lars
    Lars
    1Password Alumni

    @bobbyxtc - I'm sorry for the trouble! On your iPhone, please tap Settings > Vaults and tell me what you see there. What vaults (and accounts) do you have there? Next, do the same thing in 1Password 7 for Mac - click Preferences > Vaults and tell me if you see the same vaults, synced the same way. Let me know what you discover.

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