Dianostic report from 1 Password 4 does nothing
I'm using 1 Password 4.6.1.620 on Windows 10. When I select Help -> Diagnostic Report -> Neither Email or Export do anything. Is it on the file system somewhere I can find?
Thanks,
Mark
1Password Version: 4.6.1.620
Extension Version: Not Provided
OS Version: Win10
Sync Type: Dropbox
Referrer: forum-search:diagnostic
Comments
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@mnadig: I'm interested to know what issue you're experiencing that's led you down this rabbit hole of trying to get the diagnostics in the first place, but I guess one thing at a time! :lol:
There is a chance some of the files are in Windows' temp folder or the EurekaLog directory. Here's how to get them:
- Open Windows File Explorer, type
%TEMP%
in the address bar, and press Enter. - Try the diagnostics in 1Password again, and look for any files starting with "1Password" that appear in that folder.
- If you don't see a "1Password.zip" file, select any other "1Password" files you see there, and compress them into a zip.
- If you don't see any files in the directory, try
%APPDATA%/EurekaLog/1Password
and see if there's a 1Password.elf file. If yes, grab that instead.
Let me know what you find. I look forward to hearing back from you! :)
0 - Open Windows File Explorer, type
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Thank you. I found it in %APPDATA%/EurekaLog/1Password.
I emailed it to support. Thanks!
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