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Forum Discussion
Former Member
4 years ago15 minutes of use - some feedback
I've installed the new Mac version of 1Password 8 on Monterey on a MacBook Pro (15-inch, 2018) - 2.6 GHz 6-Core Intel Core i7 + 16 GB 2400 MHz DDR4, and some initial feedback:
Performance:
It feels really sluggish. Every UI interaction feels stuttery in a way that 1Password 7 did not - and this is on a mac that is pretty idle - just running 1Password 8 and Safari. Scrolling has noticeable visual stutter instead of being perfectly smooth like 1Password 7 was.
Quick Access vs 1Password Mini:
No matter how I look at it, Quick Access is just worse than 1Password Mini right now. I can't see a single way the current UI is an improvement, and lots of ways that it is worse - there's a lot of work to do here before it's a reasonable replacement. The current Quick Access alone would make me want to not upgrade from 1Password 7 - 1Password Mini the single best part of the current Mac app for me, and the bit I use the most by far.
Quick Access changes focus unpredictably - if I have Safari full screen, and open Quick Access, it moves focus to the space with my 1Password 8 window open. 1Password Mini just floated over the top of whatever I was currently looking at.
The preview of search results in Quick Access is pretty awful - it shows next to nothing about the item but the title, and maybe a cut off username/email address. Compared to 1password mini where I could with one further click easily see the full details in the same view, this is a big step back. It means I have to go to full 1password much more often, and I don't consider that a good thing. It means that 1password gets 'in my way' a lot more than before.
When I actually copy, it shows the status message for this in the main window? That's just weird.
Main application:
Visually, nothing looks right. It feels like someone has tried to vaguely approximate the Mac look and feel from scratch and it just feels jarring compared to 1Password 7.
The font and spacing you're using for 'Show in Large Type' is considerably harder to read for me than it was before - 1Password 7 has clearer, bolder text - without a large amount of artificial spacing between letters. The alternating colour background is considerably easier for me to follow than the large spacing. I'm not sure, but it looks like the alternate colour background is less different from the white now too.
Categories are gone from the sidebar, and instead you have to use a dropdown to pick them. At first I didn't even see this dropdown.
There's no reused password warning yet?
Big issue for me - there's no longer any way to do local vaults. I use the subscription service for some passwords, and for some I store them locally. This has been foreshadowed for a long time, but it doesn't make me any happier about it. If the self-hosting survey that went out results in us being able to self host vaults at no extra licensing cost, then that mitigates this.
Conclusion
Right now though, 1Password 8 is a significant step backwards for me - it looks like it runs worse (at least visually!), it looks wrong on a Mac, Quick Access is really poor compared to 1Password Mini. Losing the ability to store some very sensitive information locally is a big minus too.
A lot of the interface now requires extra clicks to get around, or to show information / controls that were previously immediately visible. This isn't good either.
I know it's an early pre-release, and that's very obvious from using it - but I feel that it needs some significant design changes to replace 1Password 7. If this upgrade is pushed on me without significant improvement, then it will stop me using 1Password going forward.
I will keep using it on one machine though, so I can get more use and see if it improves.
Also, the sign up for the forum is a bit wacky: you register, and it sends the confirmation email. It then shows you a "You don't have permission to do that" screen.
1Password Version: 1Password for Mac 8.2.0-44.BETA
Extension Version: 2.0.6
OS Version: macOS 12.0 Beta (21A5304g)
- sameerchavanNew Contributor
They have copied Mac search and expecting everyone to use mainframe UI. Be a keyboard jokers. It's not just seach one time and hit enter, it also back and forth navigation for other entities. They have totally ignored this.
- Former Member
1P_Ben that's fine, I don't necessarily expect a response point-by-point, but just an acknowledgement it's been seen and noted is good so I know I'm not just yelling into the ether :)
- OAWFrequent Contributor
1P Mini is great. It went through several iterations as part of version 7 and settled on a design that seems to satisfy most use cases. This new Quick Access feature seems like something that would only be appealing to the QuickSilver/Alfred/Butler crowd. Everybody isn’t a keyboard jockey. I suspect most 1PW users are not.
- Former Member
The add new item window appears as an in-app modal window, not a real window. This isn't great because I do actually want to copy content or check other items while using it, and this no longer lets me do that.
+1 Strong agree on this, I was running across this yesterday and found it super frustrating.
- 1P_Ben
1Password Team
Hi folks,
I wanted to quickly hop in here to let you know we are reading and reviewing all of the feedback that has been posted. I would love to be able to respond to every point individually, but as you can see we have a huge number of open threads. We're logging all of the points made, but we may not be able to respond to all of the threads, let alone each point. We do truly appreciate the feedback we're receiving and will be looking over all of it closely. We've already released one beta update containing some of the changes that have been suggested.
I apologize we haven't responded here sooner. We're working around the clock to try and log every bit of feedback.
Thank you.
Ben
- Former Member
Would really appreciate some feedback here from 1Password staff as to if the bugs I've raised above are logged and being looked at, and if the other feedback has actually been taken on board or not.
The lack of response isn't helping my frustration with 1P8 so far.
- Former Member
Aha, I see my missing post has reappeared now!
- 1pwuserNew Contributor
1Password 8 feels like a lot of steps backward. I'm going to have to go back to 1Password 7 for now while I figure out what I do next. Really disappointing to see this direction.
- sameerchavanNew Contributor
Just repeating my post here. I have this experience where quick access does not change once you select one item. Then there is no back navigation if you click open in a new window(why new? why not current?). Then the opened item just stays and no matter what you hit enter, or hammer the keyboard. I have to quit the entire app to search again. Is this planned behaviour
- ramblingpolakOccasional Contributor
Just want to echo everything @tomjepp has posted here.
As a former perpetual license user, I made the switch to the subscription in support of going development as I think it's a very reasonable move. When VC funding was announced I was still trying to be optimistic that 1Password would stay true to itself, but I'm no longer able to keep up such optimism.
If this is the future of 1Password (squeezed into sloppy products to meet arbitrary [read: investor] deadlines) I'm out. Customer trust is eroding quickly and I'm doubtful I'll be renewing my subscription.