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Forum Discussion
Nunuv_Yurbiz
3 years agoNew Contributor
1Password 8 menu bar icon not appearing
After upgrading to 8, the menu bar icon did not appear (the 8 icon, not the old 7 one, and yes I checked preferences to ensure it was enabled). So I rebooted, and it appeared, but then went away agai...
1P_Dave
Moderator
3 years agoHello Nunuv_Yurbiz! 👋
I'm sorry to hear that the menubar icon isn't appearing. Can you please try the following steps:
- Open and unlock 1Password for Mac.
- Click on 1Password next to the  in the menu bar.
- Click on Preferences.
- Uncheck "Keep 1Password in the menu bar".
- Check "Keep 1Password in the menu bar".
Then try to close the main window by clicking on the red close icon in the upper left corner of the window. Does the 1Password icon stay in the menubar? If it doesn't then I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/132522/1password-8-menu-bar-icon-not-appearing
- Your forum username:
Nunuv Yurbiz
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!