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Forum Discussion
1PassWord app will not unlock with password on iPhone
I have an iPhone 14 Pro Max running iOS 17.6.1, last updated the 1Password app on 8/8/2024 to version 8.10.38. Not sure if I have restarted the phone since the update to 8.10.38. Received my every ...
1P_Dave
Moderator
ModeratorThank you for answering those questions. So that I can investigate further, and find a solution, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/147715/1password-app-will-not-unlock-with-password-on-iphone
- Your forum username:
ChadM - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
