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Weldawadyathink's avatar
Weldawadyathink
New Member
3 hours ago

1Password cannot sync with Orange France mobile data

This is a very weird issue I found just recently. Whenever I am using Orange France mobile data, the 1Password app fails to sync and says it is offline. If I use a different wifi network, it syncs just fine. I can also replicate the error on my laptop by tethering to my phone. When tethering, the desktop app fails to sync. 

ios
macos
  • Weldawadyathink's avatar
    Weldawadyathink
    New Member
    3 hours ago

    Here are some seemingly relevant log items:

    ERROR 2025-03-14T10:54:12.450+00:00 runtime-worker(ThreadId(7)) [1P:/Users/build/t3_eL8-fc/0/dev/core/core/ui/op-recovery-key-ui/src/lib.rs:381] HttpError((/rustc/e71f9a9a98b0faf423844bf0ba7438f29dc27d58/library/core/src/ops/function.rs:250, IoError(IoError(error sending request for url (<redacted URL>)))))

     

    ERROR 2025-03-14T10:57:16.143+00:00 runtime-worker(ThreadId(17)) [1P:foundation/op-proxy/src/apple.rs:303] failed to perform PAC setup (PacDownloadTerminated(failed to download PAC script: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 308.))), the proxy will be unavailable

    The last line is repeated once for each time I tried to reconnect in the desktop app. 

     

    I should note that the Orange connection is otherwise perfectly functional. This post was made on my Mac using my Orange connection through tethering. 

    • Tom's avatar
      Tom
      Occasional Contributor
      2 hours ago

      Have you set(up) proxying anywhere in your mac or your phone? I.e. it looks like it's looking for a PAC file (Proxy AutoConfiguration) but not finding it. Which could be normal if you determine using a proxy only if the file exists, but it's either a red herring or something to carefully look at.