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Former Member's avatar
Former Member
3 years ago

1password Chrome Extension v.2.5.2 Not Unlocking with Apple Watch

I had to recently reinstall my 1password Chrome extension, and now I don't have the option to unlock it via my Apple Watch. The regular 1password app utilizes the Apple Watch unlock feature just fine...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @jj358mhz! 👋

I'm sorry to hear that you aren't able to unlock 1Password in the browser using your Apple Watch. It sounds like communication between the 1Password extension in your browser and the 1Password for Mac app has broken down. To fix this please do the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Application folder.
  4. Open your web browser.

Let me know if that fixes the issue. I look forward to hearing from you. 🙂

-Dave