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Forum Discussion

Super Contributor

3 years ago

1Password for Safari asking for password every time on iOS 16.1 or later

This discussion was created from comments split from: Safari Extension Started Asking For Password For Every Auto Fill [SOLVED].

Moderator

3 years ago

@obrejla

I'm sorry that Face ID is still not working to unlock 1Password for Safari. I'd like to ask you to create a diagnostics report from your iOS device:

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/134782/face-id-in-safari-extension
Your forum username: obrejla
Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!