1Password for Safari isn't working on macOS 14.2 BETA

Yep, broken for me too.

Thank you for the update Fofer.

Let us know if there is anything else we can help with at all.

Clearing History, but just for the "last hour," was enough to fix the issue for me. Phew!

Hello everyone,

I'm sorry to those who are still running into the issue. Can you please do the following:

1. Update to macOS 14.2 beta 3 or later. Don't skip this step.
2. Clear Safari's history/cache:

Instructions on how to clear the history/cache:

1. Open Safari.
2. Click "History" in the macOS menu bar and select "Clear History" to clear all history.
3. Once that's done, restart Safari by clicking Safari > Quit Safari. Then re-open Safari.

If that still doesn't resolve the issue, or the issue comes back, then I'd like to ask you to send in the following logs:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach both files to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/143009/safari-extension-doesnt-work-in-macos-14-2-beta/p2
• Your forum username: username
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

grangej

Thank you for posting the Support ID. One of my colleagues will send you another reply via email as soon as possible, please keep an eye on your inbox. 🙂

-Dave

ref: PQI-73753-587

steph_giles done : [#PQI-73753-587]

Hey jhmoser15p, Gilles, grangej,

I'm sorry for the ongoing trouble, I think at this point it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you.

THX @bhansley
Clearing all history and restarting Safari worked for me

Clearing the entire history did help get the Safari 1P extension working correctly for me again. But it had the undesirable effect of logging me out of every site and service I use. This adds a significant amount of friction to getting going again. Since I wasn't aware, maybe others aren't as well, so I added this comment. The 1P team should work to provide solutions that do not involve resetting every saved login in the browser in the future.

I posted back on 11/1 with the same issue that then was resolved by clearing Safari history and reinstalling 1Password Safari extension. But yesterday it stopped working again! I've repeated the steps of clearing all Safari history, closing Safari and restarting it, but no luck. I'm going to follow the steps outlined by steph.giles from 1Password and send in a diagnostic report. I am running the most recent public beta, macOS Public Beta, Version 14.2 (23C5047e)

***Here is the Support ID#: [#WQT-69314-755]

And I just realized that I didn't attached the 1Password diagnostics report to my initial email, so I will do so now.